Namita Himatsingka
Good quality print
I liked the print quality and its overall look on the canvas. However, the canvas is slightly bent or there is an issue with the hooks, the painting is now hanging straight on the wall. It is slightly protruded from one side.
Thank you for the feedback. As regards to the issue you have pointed out, could please send an email to us at support@artevenue.com. We will be happy to sort it out. We want to assure you that we do quality checks before shipping the artworks. It's very rare that such an issue may occur.
Adriana Pinto
Quality painting delivered just as expected
This was my first time ordering from Arte'Venue and was a little skeptical at first. However, I went ahead and ordered a canvas painting from them. It was a seamless process for me. The painting arrived soon after placing the order. It was delivered safely and securely with no damage to the canvas roll. The painting looked just as seen in the image. Will definitely use them again.
We are glad that you liked it. Thank you for the feedback.
Farzaan
Classy and elegant
It looks just as it was when we saw it online. Great work of art.
Thank you so much for the feedback. We have happy that you liked it.
Gk Pillai
Amazing quality
Excellent product,value for money. Extremely helpful customer service and top quality packaging.
Thank you. We really appreciate you taking time and letting us know.
Atinav Bajaj
Great products and options - Website needs work
Overall a great company and I've now ordered 11 paintings from you over the past 2 years. I have to admit that your website needs a lot of work though. The customization, size customaizations etc are really complex. If you need more details feel free to reach in touch.
Thank you so much for your feedback. We appreciate. We will get touch with you shortly. Hearing from our regular customer will definitely help us improve.
Abiya Johnson
Beautiful painting
The painting looks more vibrant than on the website, which was a pleasant surprise. It was packaged very neatly and safely. However, I did not get updates on the delivery status at any point, except when the delivery guy called to ask for directions. This would have been an issue if I had been out of station or unavailable to receive the artwork.
We appreciate you taking time in giving us a feedback. We are glad that you liked painting. With respect to the status updates, currently we send out status in email. When it gets shipped, we send tracking number too. In case you didn't receive the email updates, kindly let us know. It will help us investigate if there was any issue. We are also working to initiate other ways to communicate the status, such as SMS and WhatsApp message. Thank you again.
Bindu
Vibrant, quality
Good reproduction.
Harshali
Good print frame
Issues with delivery
Thank you for the feedback. We apprecaite it. Apologies for the delivery issues. We depend on courier companies for delivering our artworks. Sometimes delay crops up due to the operational issues on their side, specially during festive seasons. We are unable to control their operations but we are working closely with them to find solutions to avoid the issues, delays. Neverhtelss, we remain reposible for the delivery and are committed to customer satisfaction. Any issues that prevent delivery beyond reasonable delays, we are willing to ship new artworks at our cost.
Garima
Beautiful paintings
I really liked the paintings and the frames were just as I wanted them to be.
Bhagyashri
Nice one
I got my art work printed. When compared to the original I felt the print for more contrast. I wanted someone to contact me on that if there was an issue with photograph. Still seperately no issue. This looks good..
Thank for taking time in providing us the feedback. We don't alter the artist supplied images in anyway. While selling the art prints of their arworks, artists usually tend to get their artworks scanned and not photographed. The camera can't prevent the effects of light from different directions. Hope it clarifies it a bit.
Yogesh Ghangurde
Easy access to art
Easy access to paintings and available with frames, delivery was smooth and well handled. Frame work is just ok nothing exceptional. Would love to see more of discount offers.
Rumy Patel
Good wall paintings
Very good choice of wall art paintings. The painting of the hummingbird was better than the other two as the other two were photos,not paintings. I will definitely think of your company only , whenever I need paintings again. Just requesting the prices to be minimised as there's a lot of difference in cost when we order larger sizes.
Bhalvir
Elegant Looks
Touch of class, paint on canvas goes well ... It is looking decent on the wall and giving a rich & elegant look. Thank you! :-)
Vijaya Bansode
Beautiful vintage piece of work
I recently purchased a painting Vase with Summer Flowers. Its so beautiful and has a sign and date of an artist as per original painting. The art looks very vintage. Its painted in 1880. I liked the print on canvas and frame quality. It also has a license number printed at the back of frame. If you are willing to pay a little extra I would definitely recommend artevenue. They have awesome collection.
Seema Kedia
Same as I expected
Art work and packaging
Vijay Bhatt
Good Collection and quality
The overall shopping experience from browsing the painting till arriving at home is seamless perfect. The quality of the paper print is good but could have improved if you look closely at each print, however, looking from a distance you cannot observe the difference. For the price, I think you can improve the quality of the print and nowadays technology has evolved and you are choosing a print based on the paper you expect it to be close to the colors. A good option to customize the frame but I choose the standard which is better than basic, I cannot commend on the durability as it just got hanged on my wall. To end it is a good place to buy your ideal painting if it is your living, dining, bedroom, or even bathroom. You can find almost all different types in terms of choices you can put on your wall. I choose these particulars to match my personality as I wanted to design my flat to give my own touch. Good work and hope you will get my 5 ratings when the quality of print deserved it. REPLY FROM ART'VENUE: Hi Vijay. We appreciate you taking time in writing the feedback and sharing photos. It really helps us. We try to maintain the best quality. We print at vey high HD quality, 2880 x 1440 dpi, using high end printers. This is the printing that is used in the industry while reproducing the fine art. We will certainly look into improving it futher. Thank you.
Satish Thampi
Good service
Created and delivered nicely. One suggestion I have is to show the full preview of the product as each option is chosen.. eg. If this feature was there i would have opted for the 2inch border instead of 3 inch.
Thank you for your feedback. The feature to show the preview when you make any change is there on our product page. For an example, if you change the border(mount) size from 2 to 3 inch, it will instantly show how the artwork looks with that change. We are not sure if it didn't show to you. If you would like, please write to support@artevenue.com and we will be happy to understand from you.
Cathy Joy Anthikat
Happy Walls !
I ordered 3 paintings from the Arte'Venue site and I must say that I am very satisfied with the entire process. I haven't purchased many works of art before this and was a little skeptical at first to order online. Here are a few things I really liked about the website: 1. It is very well categorized. 2. The size guide and color tool was very helpful while finalizing the artwork and the fact that the paintings could be customised was cherry on the top 3. I did get in touch with the service executives via the chat feature and they were most helpful 4. The artwork shipment was top notch Things that could have been better: 1. There are examples of many gallery walls on the website, but a few more gallery wall ideas would be really helpful for novice art enthusiasts 2. Reducing thermocol in the packaging will be helpful for the environment in the long run Thank you so much for bringing my walls to life !
Thank you for the feedback. It help us a lot. We are looking into both of your suggestions and will plan some changes .
Haresh Talekar
Team Artevenue - Thank you for the quality of service provided by you.
One of the painting which was faulty , you got it replaced immediately , which shows your commitment towards customers . Thanks again for your support & services Keep up the good work !